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Phones 4U Wi-Fi Implementation a great success

22 Nov 2011
PHONES 4U launches 4U Wi-Fi using LIFECYCLE SOFTWARE’S ALLinONE Provisioning, Billing and Customer Care Back Office.

Lifecycle Software, the Newbury based supplier of converged billing and provisioning systems in the communications industry announced the successful implementation of its ALLinONE billing solution for Phones 4U. This has allowed Phones 4u to launch its National Wi-Fi Service, 4U Wi-Fi on time and in budget. The Lifecycle solution provides Phones 4U with a complete back office platform to manage all registrations, customer self care, usage monitoring, billing and payment collection. The deployment meant incorporating into Lifecycle's ALLinONE a fully automated real time provisioning platform to manage the services provided by The Cloud, as well as integration into existing Phones 4U systems.

Phones 4U chose Lifecycle Software based on its experience in these key areas and its capability and track record to deliver a working, reliable and scalable solution in extremely aggressive timescales. Timescales that had to be met if 4U Wi-Fi was to be launched prior to the high volume Christmas trading period.

Alistair Firth, Director of Customer Development at Phones 4u commented "We are extremely pleased with the service we have received from Lifecycle and the quality of their systems and staff. We’re a phone retailer aimed at a youthful, tech-savvy audience, whose mobile phones are one of the most important things they own so launching 4U Wi-Fi is critical to our business. We needed to launch before Christmas and working with Lifecycle and The Cloud, we have delivered a full working solution in less than 8 weeks which is a fantastic achievement for all 3 companies".

Ben Cole, the Lifecycle Project Director added "The delivery team at Lifecycle has shown again that they can deliver highly complex solutions in extremely aggressive timescales. This is down to the quality of our people, the flexibility of our applications and the willingness of our customers to work with us as an extended team. We are delivering this solution as a managed service and we look forward to a long and successful relationship with Phones 4U".

www.lifecycle-software.com
www.phone4u.co.uk
www.4uwifi.com
www.thecloud.net

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The positive relationship we have established with Lifecycle has led us to pursue further revenue enhancing opportunities together.

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Voice Services Director
Viatel