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Gamma Telecom chooses Lifecycle to deliver its partner mobile solution - BrandBuilder

02 Nov 2009
Lifecycle have partnered with Gamma to deliver Brandbuilder, its packaged B2B MVNO service. Brandbuilder gives mobile dealers and Gamma resellers ownership over their customer base whilst freeing them of the back office tasks normally associated with delivering and billing mobile services.

Lifecycle are using MultiSuite to deliver their part of the Brandbuilder solution. MultiSuite is a white labeled converged billing and customer care solution for retail operations.

MultiSuite modules used for Brandbuilder include:

  • MultiOrder for order management, fulfilment and provisioning
  • MultiBill for hosted online e-billing
  • MultiReport for business analytics and
  • MultiPay for direct debit collections and credit control.

Rob Davis, Gamma Mobile Product Manager, commented "Lifecycle were chosen because they had proven experience of delivering similar solutions to mobile telco resellers. This has given them unrivalled experience of supporting reseller operations and it is this expertise coupled to our long-standing service partnership that made Lifecycle the right service provider for the BrandBuilder offering."

Kim Craven, Lifecycle's MD, is equally enthusiastic about the partnership. "We have worked with Gamma for a number of years in the wholesale billing environment, now the support we are providing for Brandbuilder shows we also have excellent retail products with the flexibility required to provide Gamma's resellers with fully managed white label back office for mobile."

For more information about Brandbuilder see the latest Gamma press release

http://www.gammatelecom.com/gamma_press_releases.asp#77
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We are extremely pleased with the service we have received from Lifecycle and the quality of their systems and staff.

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Alistair Firth, Director of Customer Development at Phones 4u