Are you able to cost effectively detect fraudulent activity and help your customers do the same?
If you do not have real time traffic reporting based on called or calling number variants, including hot list detection, then you are vulnerable to fraud. Lifecycle can provide simple reporting through to full fraud detection platforms; a solution to suit every business model and budget.
Are you about to hit a volume limit that will increase your costs?
Lifecycle do not have volume breaks on any of our licenses. We can normally implement a solution for less than the cost paying your existing supplier the incremental costs associated with a volume break.
Are you being billed correctly by your suppliers?
It is surprising just how many companies do not check their bills. It may be that fewer mistakes are made these days than historically, but mistakes do happen. When they do you will only know about them if you check your bill. Lifecycle can cost effectively provide settlement reporting for BT, all other UK carriers and international carriers.
Can you easily adapt to change?
Lifecycle's approach is to allow our customers to choose how to maintain change in their environment. This is done by designing into our products the flexibility to safely make changes to the collection, transformation, output and reporting of call data. Our customers then choose which changes they wish to make and which changes they request Lifecycle to make on their behalf.
CDR Traffic Reporting for less than £5,000?
Lifecycle can provide user driven CDR traffic reporting on all mediated data for less than £5,000.
Data Transformation Software for less than £3,000?
As part of our Mediation portfolio, Lifecycle can provide data transformation software to decode binary files, apply pre-billing rules and stream outputs for Billing and Reporting for less than £3,000.
Do you bill all your services from one billing system?
Sending out multiple bills to the same customer is not just expensive; it is prone to error. You have to maintain customer data in multiple places, keep the invoice formats similar and handle more customer queries than you would with a single invoice. Lifecycle can help you combine multiple systems into one invoice cost effectively.
Do you know what margin you make on each call?
Margin management is critical in these days of low margin and high volume. From a simple single switch or carrier requirement through to providing margin reports across multiple switch environments and multiple carriers, Lifecycle can help.
Do you need immediate access to call data for operational reporting?
If you have to wait to get operational information, then this has a big impact on customer perception. If your customer care team cannot see what calls you have just made, for example, or if you are not sure of current ASRs, how can you detect the issues before your customers? Lifecycle can provide fast and cost-effective reporting solutions to any size organisation.
Secure CDR collection over X.25 for less than £3,000 per switch?
As part of our Mediation+ portfolio, Lifecycle can provide secure CDR collection over X.25 for less than £3,000 per switch.