Disruptive services and propositions
Leverage digital transformation to stand out with new services.
Disrupt and excite the market with innovative and digitally rich services
How can Lifecycle help?
In addition to supporting disruptive new MVNOs with bespoke, automated billing, provisioning, CRM and reporting solutions, we can create new bespoke billing mechanisms to support innovative new propositions for our clients. By delivering high levels of automation, you can achieve cost savings through operational efficiencies. Due to the agility and flexibility of our solutions and the experience of our team, we can deliver quickly and support future changes to your business.
Make your processes fit your business model, not the other way around
Lifecycle enables service providers and virtual network operators to be truly innovative, with our agile, multi-tenanted OCS, CCS and BSS solutions. We continuously support our partners to evolve, test and refine MVNO propositions, services, promotions and in-life experience. Our flexible, modular approach will support future business growth and changes.
Lifecycle's BSS is designed as a modular solution, making it flexible enough to suit any communication service provider (CSP) or digital service provider (DSP) requiring business process support. The modules below can be deployed separately or in multiple combinations to enhance and automate operational processes depending on your specific requirements.
CCS - Real Time ChargingLifecycle’s CCS platform is 3GPP compliant, highly available and resilient with real-time rating and service control. It provides the essential Charging Function of a 5GC network for both online and offline services
CRM MultiOrderProvides holistic management of all interactions with a clear view of the customer journey, empowering customer care agents to deliver customer service excellence
My Account Self CareResponsive, configurable self-care, the My Account module enables customers to quickly and easily access and manage their account.
Event Intelligence uses AI to capture network events and orchestrate processes, manage fraud and use real-time triggers to deliver contextual campaigns.
Business Intelligence ModuleBusiness Intelligence is a powerful and flexible reporting module that enhances the competitive edge of your business.
Provisioning & SwitchingThe Provisioning & Switching product delivers integration to network operators, allowing automated SIM activation, suspension, termination, services, porting and more.
ALLinONE BillingFlexible and feature rich platform, facilitating the billing of complex and disparate products across a wide range of usage and subscription based services.
Contact Center & BotsProvide customer service agents with a full toolkit to directly support customer queries in real time from a single web interface.
Content Management SystemCreate stunning, functional websites with automated onboarding to boost acquisition. White-labelled interface adaptable to your needs.
BSS SolutionLifecycle’s BSS is a comprehensive suite of modules that support the end-to-end, back office operations of wholesale and retail telecoms providers and other subscription-based service enablers.
“Since launch Plusnet Mobile has gone from strength to strength and our growth has been incredible. The stability and levels of automation the Lifecycle ALLinONE system provides, is instrumental in enabling us to optimise operational costs whilst delivering customer excellence.”
Scott Greenhalgh, Head of Mobile Technology Strategy
“Three have an established and long term relationship with Lifecycle. They have been a significant partner throughout our growth journey offering a range of services and solutions that are used internally, with our MVNOs and their customers. I have always found Lifecycle to be enthusiastic with a “can do” attitude which is invaluable when working in an agile fashion to deliver rapidly for our MVNO partners.”
Duncan Finlay, Head of Products and Marketing
“We started out with the ambition of launching SMARTY in summer 2017 and this wouldn’t have been possible without the flexibility, expertise and dedication Lifecycle showed throughout the project”
Elin McLean, General Manager