Customer-Centric Strategies to Boost Customer Loyalty and Revenue
This free eBook sums up the customer-centric telecom strategies that cut through the noise, give value to the customers and generate new revenue streams for telecommunications.
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As faster connectivity fuels a change in a customer's relationship with communication, service providers need strategies to tackle and keep pace with growing demand, to build momentum and to establish loyalty with their customer base.
This eBook is the culmination of years of research, design and implementation that Lifecycle has conducted to launch and support MVNOs and MNO sub brands.
This practical guide will cover a range of strategies for boosting revenue and customer loyalty including;
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Membership Schemes
Reward your subscribers with loyalty points or credits unique to your customer base.
Charity
Allow your consumers to donate unused data allowance or cash balance to a charity of their or your choosing.
Family Plans
Boost consumer acquisition by discounting shared or individual bundles for customers subscribing more than one plan.
Loyalty Incentives and Gifts
Reward customers for equipment, service usage or specific actions with a one time or recurring gifts.
Charity
Allow your consumers to donate unused data allowance or cash balance to a charity of their or your choosing.
Roaming
Offer bespoke roaming add-ons tailored to a consumers travel needs.