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Customer-Centric Strategies to Boost Customer Loyalty and Revenue

This free eBook sums up the customer-centric telecom strategies that cut through the noise, give value to the customers and generate new revenue streams for telecommunications.

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As faster connectivity fuels a change in a customer's relationship with communication, service providers need strategies to tackle and keep pace with growing demand, to build momentum and to establish loyalty with their customer base.

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This eBook is the culmination of years of research, design and implementation that Lifecycle has conducted to launch and support MVNOs and MNO sub brands.

This practical guide will cover a range of strategies for boosting revenue and customer loyalty including;
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Membership Schemes
Reward your subscribers with loyalty points or credits unique to your customer base.
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Charity
Allow your consumers to donate unused data allowance or cash balance to a charity of their or your choosing.
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Family Plans
Boost consumer acquisition by discounting shared or individual bundles for customers subscribing more than one plan.
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Loyalty Incentives and Gifts
Reward customers for equipment, service usage or specific actions with a one time or recurring gifts.
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Charity
Allow your consumers to donate unused data allowance or cash balance to a charity of their or your choosing.
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Roaming
Offer bespoke roaming add-ons tailored to a consumers travel needs.

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