Skip to content
header-image-about-us

About Lifecycle

We create, build and manage innovative, flexible billing and BSS solutions that empower successful businesses

We aim to be a partner, not just a supplier

Lifecycle is a global OCS (Online Charging System), billing and BSS (Business Support System) solution provider for network operators, MVNOs (mobile virtual network operators), IoT providers and a wide range of partners. Lifecycle’s software enables mobile telecoms and subscription-based businesses to thrive in the connected world of 5G, from digital transformation and monetisation of new services, to automation of business operations and integration with existing infrastructure.

Keeping our software future-ready by design is our focus, helping our clients maintain a competitive edge and priming them for sustained incremental growth. We introduce new value added ideas to the platform and keep our software updated to ensure compliance with changing regulations, technological developments and evolving business needs. We are open about our product roadmap, keeping our clients informed, inspired and involved.

Our clients benefit from improved cost efficiency, cost containment and sales performance as well as enhancing brand engagement to drive a more connected, consistent and profitable business model.

An award winning brand

Lifecycle Software is the proud owner of the OSS/BSS Solution of the Year award from the MVNO World Congress, 2022.

Our software and services have also been highly commended by the Glotel awards 2022 for BSS/OSS Transformation Excellence. Lifecycle were also strong finalists at the Mobile Industry awards, recognised for the Best MVNO Partner. In 2022 we were also shortlisted as an Outstanding Digital Enablement Vendor by the Leading Lights awards.

awards

Enabling incredible results for our partners

154% Revenue growth in H1 of 2021 (SMARTY MVNO)
4.2/5 Avg Rating on Trustpilot for telecom customers
99.95% BSS transactions are fully automated
13,750:1 Subscriber to employee ratio at SMARTY

Our history

Lifecycle has been delivering leading edge billing and BSS solutions since 1995.

In 2020, Lifecycle became a Lumine Group company. Lumine’s focus is on the acquisition, strengthening and growth of vertical market software companies that have a proven track record and exhibit excellent growth potential. Lumine Group do not sell their acquisitions; instead, they invest in their long-term growth and development.

parent logos

Within the first year, Lifecycle won a huge investment into its OCS / CCS solution, to elevate it into a true SaaS platform. Lumine Group is a Portfolio of Volaris Group, a Subsidiary of Constellation Software Inc. in Toronto, Canada and is listed on the TSE with revenues in excess of 3 billion USD.  Constellation Software has offices In Canada, the United States, Europe, Australia and Africa, with over 15,000 employees across six operating groups, one of which is Volaris Group.

Meet our management team

Kelvin Chaffer CHIEF EXECUTIVE OFFICER Kelvin joined Lifecycle as a graduate developer 22 years ago. His success led to being promoted to R&D Director, a role in which he oversaw the creation of Lifecycle’s Digital BSS suite. In 2022 Kelvin was elevated to COO, driving the strategic growth of the award-winning business. Today he is the Chief Executive Officer.
Liz Parry Professional Services Director Liz is our Director of Professional Services. She joined Lifecycle in 2015 and has a background in revenue assurance and customer excellence. Liz has championed projects with our partners that have helped give them competitive advantages in the telco industry. 
Jeff Power Maintenance and Support Director Jeff leads our Managed Services Team who look after all of our customers. He has been with the company since 2014 and has 25 years of experience in telecoms across a variety of roles. He loves all things football and spends a lot of his free time supporting his boys on their football journey.
Catarina Alves Marketing Director Catarina Alves is Lifecycle's Marketing Director, responsible for key strategic programs to support the growth of the company and its business objectives. With a strong history of combining lead generation strategies with value-added content, she leads marketing with a digital-first approach. 
Ross Devereux R&D DIRECTOR Ross is our R&D director and is responsible for driving the core product development and innovation within the R&D team. Joining Lifecycle back in 2006, he has worked across Lifecycles core platforms, utilising many different technologies. In his spare time he enjoys coaching his sons football team and running.
Emilia Niedzwiedz FINANCE DIRECTOR Emilia is the Finance Director of Lifecycle Software. She oversees financial data management including reporting, strategic planning, rolling forecast, resource allocation, budgeting among others. Emilia is a highly analytical professional with a taste for financial strategies that support growth. In her free time, she watches documentaries. 
Gael Martin TECHNICAL DIRECTOR Gael has over 20 years of experience in telecoms ranging from space industry to mobile operators. With an engineering and computing background he is responsible for the technological strategy and architecture of our solutions. He has a pragmatic approach and is always on the lookout for new technology.
Family and friendship first

The values of Family and Friendship are at the heart of all we do at Lifecycle. We celebrate together the successes on our journey.

Trust, integrity and togetherness are part of every family and friendship. Nothing matters more

We are fuelled by data and innovation
We use insights every day to make tactical and strategic decisions, drive growth and improve efficiency and quality.
 
We look to innovate in everything we do as we continuously improve. We take pride in looking at problems from different angles and encourage all our team to innovate, no matter their role or seniority. 
We aim to be more than a supplier We look to form long-term partnerships built on a fair relationship. We walk in our customer's shoes every day. Doing so, we endeavour to provide the best experience we can, exceeding expectations wherever possible.
We believe in accountability

Our business thrives on empowerment and responsibility. We foster accountability not only to ourselves, but also to our customers and fellow colleagues. 

We cherish autonomy, deliver on our commitments and learn from our mistakes. 

billing-bss-image-1

Interested in joining our team of innovators?

Visit our careers page to find out more about working at Lifecycle and view our available positions here.