what is BSS?
The business support systems that underpin a network operator or service provider’s business operations are absolutely critical. The telecoms business environment is one that is highly regulated, fiercely competitive and rapidly evolving, so a good BSS platform must be designed to adapt and update very quickly to support changing market conditions, new business models and product offerings.
Lifecycle’s ALLinONE BSS is a comprehensive suite of modules that support the end-to-end, back office operations of wholesale and retail telecoms providers and other subscription-based service enablers. From the point of initial sale through to provisioning, in-line customer management, billing, payments, collections and reporting, our BSS solutions are highly responsive, flexible, feature rich and easily integrated. We automate business processes to optimise growth and deliver a seamless end user experience.
maximise operational efficiency
With automated daily billing and collection, the ALLinONE BSS platform helps improve regular cash flow and through automated service suspense it also reduces financial risk.
innovate and disrupt markets
Our agile range of BSS modules are made to help you bring innovative business models to market quickly. They are also designed to support all 5G and IoT projects for additional revenue streams, whether large or small.
improve customer experience
Our solutions empower the end user with more transparency and control over their account and the ability to self-serve.
better cash flow
Fully automated daily billing, invoicing and collection.
reduced financial risk
Automated service suspense features reduce the need for manual intervention.
End users able to self serve for key call drivers, reducing customer service calls.
Holistic view of full end user journey and CDRs.
Agents are able to action multiple activities to respond to end user requests.
no bill shock
Automated workflows prevent end users from running up high bills unintentionally.
Automated end user notifications.
Self-care applications for payment and billing information.
ALLinONE BSS is designed as a modular solution, making it flexible enough to suit any communication service provider (CSP) or digital service provider (DSP) requiring business process support. The individual modules below can be deployed separately or in multiple combinations to enhance and automate operational processes depending on your specific requirements.
The ALLinONE eWarehouse module is a flexible and feature rich platform, facilitating the billing of complex and disparate products across a wide range of usage and subscription based services.find out more
customer management portal
The ALLinONE MultiOrder module provides holistic management of all customer interactions, empowering customer care agents to deliver customer service excellence.find out more
Responsive, configurable self-care, the ALLinONE My Account module enables customers to quickly and easily access and manage their account.find out more
The ALLinONE Provisioning Portal module delivers integration to network operators, allowing automated SIM activation, suspension, termination, services, and porting.find out more
High capacity, automated, and auditable, the Extract, Transform and Load (ETL) module supports timely and accurate data processing.find out more
Integrated payment processing, seamlessly driving direct debit collections and direct credit payments.find out more
ALLinONE Business Intelligence is a powerful and flexible reporting module that enhances the competitive edge of your business.find out more
Lifecycle’s dynamic Online Charging System delivers real-time charging and associated control to manage financial risk and support growth.find out more
The Theory of Everything
Is it possible to model every possible charging innovation? As soon as the communications...Read more
Lifecycle raises £590 for Newbury Soup Kitchen
Recently Lifecycle employees raised £590 for their chosen charity, Newbury Soup Kitchen. A local...Read more