The Business Support System for agile telecoms
Lifecycle Software Digital BSS is designed for simplicity. We take the complexity out of what it takes to run a communications business and enable MNOs to unleash their creativity so they can innovate freely and develop new, connected services for their customers.
The BSS is a complete and modular telecom solution to monetise connectivity, unlock engagement and enable emerging business models. Ace the order-to-cash process with an end-to-end solution that covers real-time charging and billing, provisioning, reporting and self-care. For retail and wholesale telecom billing.
Automated billing, collection and invoicing. Real-time charging to minimize fraud and end revenue leakage
Take advantage of both traditional telecom and digital services to create and secure revenue streams
Digital customer journeys from onboarding to self care. Intuitive platforms with self-service capabilities
Full set of features to digitise your operations, from billing and charging, self-care, customer service, real-time charging, provisioning and more. A true end-to-end suite adaptable to your needs
Future ready tech stack
Cloud-native, multi-tenanted by design and 5G SA compliant, our BSS is a reliable and robust backbone for communication service providers for both simple and complex uses cases
It's pre-integrated with APIs for seamless connection between apps and network elements. Kicking-off modernisation of legacy BSS has never been easier
Enhance your business operations
Best of suite, preintegrated, end to end and multi-tenanted by design. Our BSS supports the operations of wholesale and retail telecoms providers and other subscription-based service enablers. From the point of initial sale through to provisioning, in-line customer management, billing, payments, collections and reporting, our BSS solutions are highly responsive, flexible, feature rich and easily integrated.
Use automation to operate in a lean way and open self service to customers
Lifecycle's BSS is designed as a modular solution, making it flexible enough to suit any communication service provider (CSP) or digital service provider (DSP) requiring business process support. The modules below can be deployed separately or in multiple combinations to enhance and automate operational processes depending on your specific requirements.
CCS - Real Time ChargingLifecycle’s CCS platform is 3GPP compliant, highly available and resilient with real-time rating and service control. It provides the essential Charging Function of a 5GC network for both online and offline services
CRM MultiOrderProvides holistic management of all interactions with a clear view of the customer journey, empowering customer care agents to deliver customer service excellence
My Account Self CareResponsive, configurable self-care, the My Account module enables customers to quickly and easily access and manage their account.
Event Intelligence uses AI to capture network events and orchestrate processes, manage fraud and use real-time triggers to deliver contextual campaigns.