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Digital BSS

Monetise Connectivity
Unlock Engagement
Crush complexity

The Business Support System for agile telecoms

Lifecycle Software Digital BSS is designed for simplicity. We take the complexity out of what it takes to run a communications business and enable MNOs to unleash their creativity so they can innovate freely and develop new, connected services for their customers. 

The BSS is a complete and modular telecom solution to monetise connectivity, unlock engagement and enable emerging business models. Ace the order-to-cash process with an end-to-end solution that covers real-time charging and billing, provisioning, reporting and self-care. For retail and wholesale telecom billing.

Lifecycle Software product logo_BSS
Automation By Design 99.95% of the transactions in our solutions are automated for maximum efficiency 
Revenue Assurance

Automated billing, collection and invoicing. Real-time charging to minimize fraud and end revenue leakage

Innovate at speed

Take advantage of both traditional telecom and digital services to create and secure revenue streams

100% Digital Experience

Digital customer journeys from onboarding to self care. Intuitive platforms with self-service capabilities

businessman working with digital tablet computer and smart phone with digital business strategy layer effect on wooden desk as concept

Complete ecosystem

Full set of features to digitise your operations, from billing and charging, self-care, customer service, real-time charging, provisioning and more. A true end-to-end suite adaptable to your needs

businessman working with digital tablet computer and smart phone with digital business strategy layer effect on wooden desk as concept

Future ready tech stack

Cloud-native, multi-tenanted by design and 5G SA compliant, our BSS is a reliable and robust backbone for communication service providers for both simple and complex uses cases

It's pre-integrated with APIs for seamless connection between apps and network elements. Kicking-off modernisation of legacy BSS has never been easier

businessman working with digital tablet computer and smart phone with digital business strategy layer effect on wooden desk as concept

Security through automation

We are a BACS certified provider, enabling highly efficient payment collection and cash flow, whilst reducing financial risks for organisations

Our powerful ETL functionality enables end to end automation, improving accuracy and data processing speeds

businessman working with digital tablet computer and smart phone with digital business strategy layer effect on wooden desk as concept

BSS use cases

Leading operators rely on BSS for mission-critical operations and innovations in telecom. Explore BSS customer success 

 

Enhance your business operations

Best of suite, preintegrated, end to end and multi-tenanted by design. Our BSS supports the operations of wholesale and retail telecoms providers and other subscription-based service enablers. From the point of initial sale through to provisioning, in-line customer management, billing, payments, collections and reporting, our BSS solutions are highly responsive, flexible, feature rich and easily integrated. 

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Product benefits

Convergence Manage pre-paid and post-paid fixed, mobile and digital services in the same system
Reduced financial risk Rate and charge in real time for any events with online charging powered by CCS 
Cost Effective

Use automation to operate in a lean way and open self service to customers

Better information 360º view of the customer journey and in-depth reporting at hand

Download the full brochure for a comprehensive list of features

Related products

Lifecycle's BSS is designed as a modular solution, making it flexible enough to suit any communication service provider (CSP) or digital service provider (DSP) requiring business process support. The modules below can be deployed separately or in multiple combinations to enhance and automate operational processes depending on your specific requirements.

CCS - Real Time Charging

Lifecycle’s CCS platform is 3GPP compliant, highly available and resilient with real-time rating and service control. It provides the essential Charging Function of a 5GC network for both online and offline services
Revenue Management
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CRM MultiOrder

Provides holistic management of all  interactions with a clear view of the customer journey, empowering customer care agents to deliver customer service excellence 
Customer Experience
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My Account Self Care

Responsive, configurable self-care, the My Account module enables customers to quickly and easily access and manage their account.
Customer Experience
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Event Intelligence

Event Intelligence uses AI to capture network events and orchestrate processes, manage fraud and use real-time triggers to deliver contextual campaigns.

Data Monetisation
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Business Intelligence Module

Business Intelligence is a powerful and flexible reporting module that enhances the competitive edge of your business.
Data Monetisation
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Provisioning & Switching

The Provisioning & Switching product delivers integration to network operators, allowing automated SIM activation, suspension, termination, services, porting and more.
Revenue Management
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ALLinONE Billing

Flexible and feature rich platform, facilitating the billing of complex and disparate products across a wide range of usage and subscription based services.
Revenue Management
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Contact Center & Bots

Provide customer service agents with a full toolkit to directly support customer queries in real time from a single web interface.
Customer Experience
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Content Management System

Create stunning, functional websites with automated onboarding to boost acquisition. White-labelled interface adaptable to your needs.
Customer Experience
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BSS Solution

Lifecycle’s BSS is a comprehensive suite of modules that support the end-to-end, back office operations of wholesale and retail telecoms providers and other subscription-based service enablers.
Revenue Management
Customer Experience
Data Monetisation
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Get in touch with us

Find out more about how Lifecycle can help you accelerate your business growth and reach your goals.