Digital BSS/OSS
Digital Experience
Mobile App
Online Store
Subscriber Self-Service
Ensure Every Subscriber Interaction is a Retail-Grade Mobile Experience
Lifecycle Software's Digital Experience provides a complete suite of front-end applications required for an MVNO to compete in the market.
Digital Experience enables operators to easily create and manage their online store, customer self-service and mobile app.
Customise plans, messaging, colours and graphics to your brand and confidently offer your customers a mobile service that feels authentic, reliable and secure.
The Entire Front-End Solution for Mobile Operators
Digital Experience is built to customise, configure and integrate. You bring your brand and mission, then we will take care of the technical side that makes it possible.
Take a closer look at the Mobile App
Mobile App
A slick self-service app for mobile
operators to streamline their customer experience and boost subscriber engagement.
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Faster entry to market with a white-label design built for customised branding.
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Self onboarding, easy to set-up, order SIMs and navigate subscriber accounts.
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Every tool a subscriber needs - from viewing usage and switching plans to buying add-ons and controlling preferences.
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Unlock propositions like family, fleet and group plans, multi SIM, connected devices or roaming offers.
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API driven, modular design to swiftly add new features such as loyalty, vouchers, membership and more.
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Extended customisation options to drive unique propositions and better experience.
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Futureproof, secure and upgradable, available on Google Play and App Store.
Take a closer look at the online store
Online Store
A highly configurable sales website that is the storefront for new subscribers, driving an operator's brand promotion, sign-up and sales.
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Presents plans, offers, promotions and add-ons.
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Displays key information and facilitates enrolling new customers from sign-up down to payment, triggering onboarding mechanisms.
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Browser based self-onboarding, no app required.
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100% automated - Processing Payments, verifications, purchases and provisioning.
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Launch eSIM and support SIM-in-hand (SIH) and SIM purchase journeys.
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Capturing abandoned Basket/Payment for re-targeting.
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Analytics, A/B testing and multi-language.
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Provides Help, FAQ, Contact, News and more.
Get a full Digital Experience demo
Self-Service Web App
Web-based, self-service app that empowers subscribers to manage their own account how and when it suits them.
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A responsive web interface of the mobile app allowing quick access though a browser.
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Subscribers can fully control their account - from viewing usage and switching plans to buying add-ons and controlling preferences.
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Provide Instant access to information, allowing personalisation and positive end user interactions.
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Optimises operational costs through self-service, reducing the volume of inbound calls, web chats or emails to a customer support centres.
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Secure access with intuitive navigation and accessibility features
Get a full Digital Experience demo
Onboarding, switching & ordering SIMs
Reviewing usage, renewals & payment history
Changing plans, purchasing add-ons & making payments
Linking memberships, points & vouchers
Managing fleet, family, multi-device & group accounts
Setting preferences, details & opt-ins
Attract customers, promote your brand, increase sales
Lifecycle Software's online store software is an optimised telco-native sales website for Mobile Operators to present their plans, promos, bundles and add-ons to prospective subscribers. The online store provides a swift and intuitive purchase journey, designed around accessibility and adaptability to changing business requirements.
Create all the pages you need, from a blog, plan pages and promotional landing pages to FAQs, contact and help pages. Optimise your site with analytics and testing features, and integrate with external apps using our open APIs and webhooks.
AI CHAT ASSISTANT, BUILT FOR TELECOMS
Boost Engagement, Conversions, and Sales
A specialised AI agent that can resolve customer queries intelligently and accurately.
- Increases conversion rate
- Telco-trained, LLM tailored to your brand data
- Improves accessibility of your information
- Fewer abandoned purchase journeys
- Stickier customers because they can find what they want from the very start
- Integrated with contact center solution
- Human-in-the-loop
