what do end users want from network providers?
In today’s era of instant on-demand communication and access to digital services, end users expect competitive pricing, non-restrictive prepaid options and targeted product offerings. By allowing end users to control their own usage and offering real-time, transparent visibility of this, customers feel they have more control and reduce the risk of overspending.
give your customers a compelling reason to stay
Lifecycle’s software reduces business expenditure on customer care through automating processes, reducing human error, and maximising operational efficiencies. Our solutions empower the end user with more transparency and control over their account and the ability to self-serve.
End users can easily change their subscription type or account details without resorting to a manual process. Reporting features provide the right data to inform business decisions and improve the services delivered to end users. Our flexible, agile solutions and processes make it easier for businesses to offer end users new services and features, quickly, helping to deliver effective USPs to attract and retain customers.
how Lifecycle helped Three launch real time billing for their partners
Three have an established and long term relationship with Lifecycle. They have been a significant partner throughout our growth journey offering a range of services and solutions that are used internally, with our MVNOs and their customers. I have always found Lifecycle to be enthusiastic with a “can do” attitude which is invaluable when working in an agile fashion to deliver rapidly for our MVNO partners.
how Lifecycle helped Three launch real time billing for their partners
We started out with the ambition of launching SMARTY in summer 2017 and this wouldn’t have been possible without the flexibility, expertise and dedication Lifecycle showed throughout the project.
how Lifecycle helped Three launch a mobile phone service for a well known UK high street retailer
We have a strong bond with Lifecycle through proven deliveries and an excellent stakeholder relationship which helps deliver through a partnership rather than just a customer supplier model.
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Announcing our Charity of the Year 2021
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Lifelink Issue 08
Spotlight: Stay ahead of your competitors by leveraging events-based billing Also in this issue:
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