<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1214258782817500&amp;ev=PageView&amp;noscript=1">
Skip to content

Green and blue logo of an eSIM Solution from Lifecycle Software for telcos, MVNOs, Digital and communication services

Unlock the power of eSIM

Our complete eSIM solution covers all components required for eSIM sales including offer Catalogue, optional Front End, Provisioning & Activation and optional CCS to charge & control usage

Want to stay up to date with all the latest telco innovations from Lifecycle?

Sign up to receive the latest and greatest content thats helping to shape the fast evolving telecom industry, don't miss out

awards_img banners

We bridge imagination and connectivity

We have been breaking new ground in telecoms for nearly three decades, helping digital businesses to thrive and be as inventive as possible. Whatever the idea is, we use technology to make it happen.

Lifecycle SoftwareNov 1, 2018 9:45:00 AM< 1 min read

Lifecycle supports customers with new Ofcom regulations

The new regulations comprise of three key areas: protection for customers from ‘bill shock’, stipulation of a minimum standard for the complaints and resolutions processes, and comparable access to services for customers with disabilities and vulnerabilities, when compared to customers without disabilities and vulnerabilities.

All MVNOs are responsible for their own compliance with Ofcom regulations. However, Lifecycle's solutions are used to support a wide range of business processes and therefore we are always working to optimise solutions within the regulatory framework. Lifecycle worked hard behind the scenes for several months, to ensure our software and internal processes were able to support the "General Conditions of Entitlement", and we now offer additional tools to MVNOS to facilitate compliance.

If you find you need additional changes to our solution to meet your own regulatory requirements, please contact your Service Manager or email info@lifecycle-software.com to discuss.

avatar

Lifecycle Software

Lifecycle Software are a team of innovators that unlock new possibilities for mobile and digital brands, creating innovative BSS and telco solutions that enable millions of people to communicate daily.

RELATED ARTICLES