<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1214258782817500&amp;ev=PageView&amp;noscript=1">
Skip to content

Green and blue logo of an eSIM Solution from Lifecycle Software for telcos, MVNOs, Digital and communication services

Unlock the power of eSIM

Our complete eSIM solution covers all components required for eSIM sales including offer Catalogue, optional Front End, Provisioning & Activation and optional CCS to charge & control usage

Want to stay up to date with all the latest telco innovations from Lifecycle?

Sign up to receive the latest and greatest content thats helping to shape the fast evolving telecom industry, don't miss out

awards_img banners

We bridge imagination and connectivity

We have been breaking new ground in telecoms for nearly three decades, helping digital businesses to thrive and be as inventive as possible. Whatever the idea is, we use technology to make it happen.

Lifecycle SoftwareMar 5, 2019 10:30:00 AM1 min read

Mobile switching reform

Telecoms providers will need to have implemented reforms to UK mobile switching by 1st July 2019, including the introduction of a new and simplified way for consumers to switch mobile providers, called ‘AutoSwitch’, banning notice period charges after the switching date and for mobile providers to provide clear information to subscribers.

Strict new timescales will be introduced about how long this should take and what information providers will need to give to consumers when they request to switch out of their current provider.

Lifecycle has a team dedicated to this initiative and we are working with partners and clients on this complex project to ensure our solutions will support these new requirements by 1 July 2019:

  • Supplying a Service Termination Authorisation Code (STAC), formally referred to as N-PAC, to allow a subscriber to switch from the losing provider to the gaining provider without taking their number with them, avoiding being charged notice periods and paying for two services simultaneously.
  • Supplying a STAC, PAC and switching information via three channels (SMS, Online and phone), and within one minute from receipt of requests from residential subscribers.
  • Allowing a subscriber to submit PAC or STAC switching code information at the point of sale.
  • Dealing with switching information only (IPAC) requests - the ability to provide a subscriber with switching information without generating a PAC or STAC.
  • Expanding porting capability to use the new STAC process, and ensuring that the porting process completes within one working day.

If you have any questions please contact your Service Manager.



Lifecycle Software

Lifecycle Software are a team of innovators that unlock new possibilities for mobile and digital brands, creating innovative BSS and telco solutions that enable millions of people to communicate daily.