Powerful and flexible reporting tools to enhance the competitive edge of your business.
Introducing Business Intelligence
The ALLinONE Business Intelligence module is a reporting platform that transforms data from across the ALLinONE BSS suite as well as third party sources, to create a single optimised database and front end tool. This can be used to efficiently deliver intelligence and insight on business performance. Business Intelligence enables clients to take control of building and customising their own analytical reports, meeting the reporting requirements of teams across the business, from operations to sales and finance.
Automated data inputAutomated ETL tools are used to schedule the extraction, transformation and loading of data into ALLinONE Business Intelligence. Configurable scheduling allows data to be extracted from a wide variety of sources and can be used to load data from outside the ALLinONE product suite, including call centre and credit rating stats.
Monitoring toolsA full suite of monitoring tools are used to monitor failed or partial failures within the ETL process so that issues can be rectified promptly to maintain the validity of the data.
In-depth reportingAccess to reporting tools which enable users to both write and amend limitless reports and dashboards, specific to the needs of the business. Users from across the client organisation can view or receive reports relevant to them, via an easy to use interface or email.
Lifecycle's BSS is designed as a modular solution, making it flexible enough to suit any communication service provider (CSP) or digital service provider (DSP) requiring business process support. The modules below can be deployed separately or in multiple combinations to enhance and automate operational processes depending on your specific requirements.
CCS - Real Time ChargingLifecycle’s CCS platform is 3GPP compliant, highly available and resilient with real-time rating and service control. It provides the essential Charging Function of a 5GC network for both online and offline services
CRM MultiOrderProvides holistic management of all interactions with a clear view of the customer journey, empowering customer care agents to deliver customer service excellence
My Account Self CareResponsive, configurable self-care, the My Account module enables customers to quickly and easily access and manage their account.
Event Intelligence uses AI to capture network events and orchestrate processes, manage fraud and use real-time triggers to deliver contextual campaigns.